Cindy Hansen

Cindy Hansen brings a unique understanding of the clinical tools and resources therapists need most through her own work as a mental-health practitioner coupled with a background in IT. By maintaining close contact with MyOutcomes' global usership and keeping abreast of trends that are reshaping psychotherapy, she is able to lead her R&D team in constantly updating and refining MyOutcomes' measures to improve the quality of the overall client experience.

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Cindy Hansen's Latest Posts

Better Results: Using Deliberate Practice to Improve Therapeutic Effectiveness

Better Results: Using Deliberate Practice to Improve Therapeutic Effectiveness

| May 26, 2020

It’s been a long time now since Michael Lambert first said, “Let’s just measure them. Let’s find out. Who cares what model you use? Let’s make sure that the client is engaged by it and that it’s helping them.” At the time that was,…and for many still is, a revolutionary concept. More than 20 years later, […]

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Feedback-Informed Treatment in the Time of Corona

Feedback-Informed Treatment in the Time of Corona

| May 15, 2020

The Better Results with Scott D. Miller Live Meet Up was held yesterday. Feedback-Informed Practitioners, from around the world, joined in to listen and participate in a discussion about Feedback-Informed Treatment and FIT Deliberate Practice. FIT Trainer and MyOutcomes Executive Director, Cindy Hansen was the host and moderator for this event. Scott D. Miller is […]

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Administering the ORS and SRS to Patients Electronically

Administering the ORS and SRS to Patients Electronically

| May 5, 2020

MyOutcomes Mobile is here to help you track and improve client outcomes, anytime, anywhere! MyOutcomes, the first web-based version of the Outcome and Session Rating Scales (ORS & SRS), was launched in 2007 as a simple routine outcome monitoring system. Popularized due to the broad application of the ultra-brief, progress and alliance monitoring tools, today […]

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Who’s in Lockdown?

Who’s in Lockdown?

| April 20, 2020

Scott Miller is still locked down in Chicago. Are you sheltering in place? Feeling Locked down? A few weeks ago Scott was asked in a group chat if he could offer some kind of live support, now that his workshop and training events have for now all been postponed or cancelled. Since he can’t come […]

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Ethics and Effectiveness in the Age of Social Distancing

Ethics and Effectiveness in the Age of Social Distancing

| April 10, 2020

At a time when the need for your help is greater than ever, and you are already dealing with all the adjustments in your own life, the demand to switch to a phone or web based therapy setting can feel overwhelming. Dedicated FIT practitioners everywhere are questioning how to safely and responsibly work with clients, now […]

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ORS & SRS Telehealth Support

ORS & SRS Telehealth Support

| March 27, 2020

No one could have anticipated how our world circumstances would change, and with it our mode of how we operate in it. In order to protect each other, we need to do things differently, and fast. For most, if not all, distance therapy will need to be the norm for some time. In a recent […]

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Telehealth options for Feedback-Informed Practitioners

Telehealth options for Feedback-Informed Practitioners

| March 19, 2020

  To help prevent the spread of COVID-19, governments and health authorities are implementing social distancing measures. Providing face-to-face psychotherapy is not advisable, and everyone is coping with a sudden need to adjust  to phone or web based communication options. In an effort to help with this transition, last weekend FIT Trainer and MyOutcomes Executive Director, […]

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Better Results…with Scott D. Miller

Better Results…with Scott D. Miller

| March 15, 2020

  Recently, therapist and researcher, Scott D. Miller, PhD sat down and shared his personal journey to attain better treatment results. At one point stating “…I wanted to help people. Throughout my training and now 30 plus years as a clinician, I’ve struggled with the deep sense of responsibility that accompanies that objective.” Can you […]

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Does Feedback-Informed Treatment Work?

Does Feedback-Informed Treatment Work?

| March 8, 2020

The truth is, it depends. First, it depends on what you mean by Feedback-Informed Treatment (FIT). If you think it means faithfully collecting session data your right, but if all you’re doing is collecting data you’re missing the point and your clients are missing the benefits. Unfortunately just taking the time and resources to implement […]

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What is a Feedback-Informed Practitioner?

What is a Feedback-Informed Practitioner?

| February 20, 2020

 A Feedback-Informed Practitioner is a dedicated professional who uses standardized scales to routinely measure treatment progress and monitor the therapeutic alliance to inform and improve care. The scientific body of evidence in support of this process has lead to professional and regulatory bodies adopting this as a “standard” of care (American Psychological Association Presidential Task […]

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