Advancing Outcome Informed Therapy Video Series

Improve Patient Outcomes with the Help of Technology

A lot of therapists making the shift to telemedicine have experienced a few hiccups along the way.

Online therapy itself is new and most clinicians have not had any proper training on how to translate their in-person work to a digital platform. Plus, the switch to technology platforms that seem too cumbersome to use, creates even further barriers to providing effective therapy. Who ever dreamed an essential part of a good therapy session would be the client’s ability to log on?

As therapist and client experiment with online therapy, feedback is essential to figuring out what is working, and how to fix what is not. To keep communication open and transparent I recommend setting aside dedicated time each session to discuss the transition, and what has and hasn’t felt supportive.

Without this, it can be difficult to truly gauge whether the patient is satisfied with the mental health services they have received. If they are dissatisfied, they are less likely to share this information with you, which jeopardizes their outcome.

MyOutcomes for Mental Well Being is a company that provides practitioners with software that allows patients to give feedback on a session-by-session basis.  Practitioners and patients can view this feedback immediately, allowing for adjustments to improve the therapeutic alliance and increase the likelihood of the client achieving clinically significant, reliable change from the psychotherapeutic treatment or program provided.

Improve patient outcomes with the help of technology

MyOutcomes is committed to helping those in the mental healthcare field improve patient outcomes and simplify outcome reporting, offering standardized therapy outcome measures ideal for both in-person and Telehealth sessions. MyOutcomes recently released Telehealth Solution promises to dramatically simplify the routine monitoring of treatment outcomes, making remote administration as simple and engaging as face-to-face.

Here is what some of your colleagues are saying about these new features:

“That’s exactly the feature I’ve been looking forward to. Other companies use direct access links all the time, I was wondering why MyOutcomes wasn’t providing that option.”

“Like it! Often clients would find the login and password via email as a bit clunky.”

“This is way faster since the virtual platform I use has a chat function, so rather than me copying and pasting the login information or the client having to refer back to their email, I like that they can just click a link that I send them.”

There are four new ways to collect outcome and session ratings from clients. Perfect for Telehealth or in person sessions where clients want to use their own device


  1. Send Access: It can be as simple as opening Give Access and clicking the button to send an email with access options to the client.
  2. Single Reminder: This option provides the opportunity to preselect a time and date to send an email with a customizable message to remind them to complete the scales and provide them with login access.
  3. Recurring Reminder: Clicking the Recurring Reminder button will open a page that now includes the custom message “ield option. Great for weekly group sessions.
  4. Direct Access Link: You can completely eliminate login issues by sharing the link in real time through your text or chat function. This link will enable the client to access their survey with one click.

To learn more read: MyOutcomes 2021 Telehealth Solution

Free Resource Reveals the True Path to Better Results


Turns out it’s more than just a common quality of highly effective therapists, humility is actually a prerequisite!

Studies confirm “professional self-doubt” is not only a strong predictor of both alliance and outcome but actually a prerequisite for acquiring therapeutic expertise. Speaking specifically to the field of psychotherapy in, Humility: The paradoxical foundation for psychotherapy expertise, the authors, Hook, Watkins, Davis, and Owen , define humility as “valuing input from the other (or client) … and [a] willingness to engage in self-scrutiny.”

Does this sound like you?

We all profess humility and I know as an ethics bound professional that you already ask for feedback and have likely already encountered some negative feedback from a client. When you have received negative feedback about treatment progress or experienced a rupture in the therapeutic alliance, ask your self how ofter you were able to:

1: Fix the problem?

2: Learn from the feedback and apply it in future encounters?

Did you confidently answer yes, all the time to both questions, because this is the path your colleagues are taking to go from average to excellent. Only you know how far down this journey you have gone, or are willing to go, but what I do know is that both MyOutcomes® and The International Center for Clinical Excellence (ICCE) are dedicated to providing you with the tools and training you need to see noticeable improvements in treatment results.

Take the Path to Better Results

On January 15, 2021 MyOutcomes is releasing a new series of Better Results with Scott Miller Interviews. The series is full of stories and free practical advice and resources to help you develop a more feedback informed practice. This four-part Netflix style series can be binge watched in under two hours.

If you have participated in the past, then you know that besides free giveaways, MyOutcomes will also be including a great bonus package. The Get FIT Now bonus package will be available for the first 100 Mental Health Professionals who sign up between January 15th and 31st, 2021.

Without giving to much away, I have to tell you that the first 10 participants to sign up online for MyOutcomes or FIT eLearning will be receiving a free paperback copy of Better Results: Using Deliberate Practice to Improve Therapeutic Effectiveness! This step-by-step guide demonstrates how to collect and use client outcome data to create an individualized professional development plan and measure improvements in the quality of the service you provide.

Sign up now

To make sure you don’t miss out, get on the wait list now: This free Feedback-Informed Treatment Webinar Series will only be available for download from Jan 15-31. More free resources and exclusive content will be revealed on the release date!

Share with your colleagues so they don’t miss out on advanced notice.

Get on the waitlist for premier access, Friday, January 15th

Advancing Outcome Informed Therapy – Reach your Pinnacle of Success

Outcome Informed Therapy

How to Reach your Pinnacle of Success in Therapy?

Should therapists continually seek training in order to be able to make any significant difference to their client's outcomes and reach their pinnacle of success as a therapist? What role do training and experience actually play in therapy?

Being a therapist is not easy! It involves years of hard work, perseverance, and diligence before someone becomes a behavioural health professional. So what is it in the profession that draws people towards it?

Research shows that most therapists get into the profession in order to help people. The pleasure and satisfaction they get from seeing their clients’ quality of life improve as they overcome their psychological problems gives their lives added meaning.

Research also shows that about 90% of the therapists consider themselves to be in the top 25% -which clearly cannot be true. How do therapists objectively rate themselves and what should they do to ensure that their clients experience positive change?

To find answers to these questions and achieve your career goal of improving as a therapist and helping more people, more often, watch MyOutcomes' video series with Kelly Ross. This six-part series includes:

  1. There is no such thing as a “Mental Health Holy Grail”
  2. An Eye-Opening Lesson on the Value of Training and Experience
  3. The Pinnacle of Therapists Development is Healing Involvement
  4. The Three Sources of Healing Involvement
  5. Therapists Need their Clients Help just as Clients need Theirs
  6. Track your Cumulative Career Development by Collecting Outcome Data.

For any additional information, feel free to contact us via the website or call us at Toll Free: 1-877-763-4775.

Individual Sub Scales-Predictive and Clinical Utility

Predictive Utility and Clinical Utility

Live consultation about Predictive Utility and Clinical Utility.

Dr. Scott D Miller indicates that we only score on the ORS as predictive of the total score. If we are working with an individual who is not progressing, then we look at individual sub-scales to find something clinically useful, but that is not of any predictive utility so we don't use sub scales in the algorithm.

The new accuracy of Client Status Report; no averages!

myoutcomes client status report

Why Average Raw Change, Average Session Change and Average Service Change have been removed?

Initially there were a few assumptions and experiments made with the client status report. Scott quotes: “Actually, an average doesn't really tell us anything and it does not inform the individual case.” He says that because earlier on there were not enough cases available, so they had to use average change to interpret the outcomes, but with the huge database available now, it is possible to more accurately determine whether the client will complete the treatment successfully or not.

Live Consultation with Dr. Scott D Miller on the new accuracy of Client Status Report

Introduction to the new features in MyOutcomes Version 14 therapy assessment tool

outcomes system software

In the clip below from a recent live client consultation with Dr.Scott D. Miller, MyOutcomes VP, Cindy Hansen familiarizes us with the new reporting features available in Version 14 of MyOutcomes® therapy assessment tool.

Changes in the therapy assessment tool Include:

A Scatter Plot where the clinicians can see their client's status on a single graph.

The new Client Status Report page which replaces the Expected Treatment Response page.

Skip a Session now accessible from the provider home page.

Aggregate stats changes include new average intake SRS, Relative Effect Size and % of Clients Reaching Service Target.

To learn more visit: click here


What is feedback, and why do we need it in therapy?

myoutcomes evidence based therapy

What is feedback and Why do we need feedback in therapy?

Being associated with an organization that focuses so much on evidence based therapy I naturally got inquisitive about how did all this start? I mean who coined the term feedback, why and how was it used initially, how much is it being used in our day to day lives etc.?

And as with everything else, in order to satiate my thirst for knowledge I began my information gathering expedition and turned to my good old erudite friend Google for answers.

The first phrase typed was: What is feedback?

According to Wikipedia, feedback is a process in which information about the past or the present influences the same phenomenon in the present or future.

Hang on; did I just read past, present and future in the same sentence!? This definition not only explains what feedback means but also spells out the importance of feedback as this is something that can influence the present and also the future. It thereby obliterates the need to delve into the second logical question, why feedback? (Why is it important to get feedback?)

But I now had another second question and that was how did the term feedback originate? Being a student of science I had a strong hunch that just like me, feedback must also have some relation with science. And boy, wasn't I right! Though the phrase “to feed back” was in use as early as 1860s in US, the term “feed-back” was coined in 1909 by Nobel laureate Karl Ferdinand Braun to refer to coupling between components of an electronic circuit. ( The distinct word “feedback” was however born in 1920 to describe the action of feeding back the signal from output to input and thus began its journey.

The process of feedback has various applications some of which are critical to our very existence. Biological systems contain many type of regulatory circuits that aid normal functioning of our body. Besides, feedback is used in many more fields like mechanical engineering, electronic engineering, social sciences, economics and finance, world system development, government, administration, organizations, education institutions etc.

Then why not in behavioural health?

Why is it difficult for therapists to understand the value feedback has to offer to their therapy? Isn't it only logical that only when therapists know the course or the direction that their therapy is taking; will they be able to provide apt treatment? Is it also not apparent that the best source of this information will be the client himself who is undergoing the treatment? The more I read, the clearer it became that I am on the right path; the right path of spreading the right message of applying feedback informed treatment in order to increase therapy effectiveness.

In order to know more about the practical application of feedback in therapy, visit or call us 1-877-763-4775 (international toll free).

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An eye-opening lesson on the value of training and experience

Continuing education doesn't improve outcomes, training and experience

Advancing Outcome Informed Therapy Video Series

Video #2 of 6 (1:55 min.)

An eye-opening lesson on the value of training and experience

The eye-opening lesson on the value of training and experience is it has long been known that professional training and discipline don’t make much of a difference to outcome. What about experience? Surely, years of clinical encounters with clients must make a difference. It may defy common sense but, based on the empirical evidence, experience doesn’t improve outcomes either. What does improve outcomes? Watch video two in this series below and stay tuned for the rest of the series.

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Is there a mental-health ‘Holy Grail’?

Advancing Outcome Informed TherapyAdvancing Outcome Informed Therapy Video Series

Video #1 of 6 (2:17 min.)

There is no such thing as a mental-health ‘Holy Grail’.

As simple as it sounds, most therapists get into the therapy business because they want to help people. And most have a deep desire to become better at what they do. So how can therapists honor these aspirations, continue to develop as therapists, and achieve better results more often with more clients? Watch video one in this series below to see how outcome informed therapy can help and stay tuned for the rest of the series.

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Track your cumulative career development by collecting outcome data

outcome data, MyOutcomes, Feedback informed therapy

Advancing Outcome Informed Therapy Video Series – Client outcome data

Video #6 of 6 (2:06 min.)

Most therapists assume that they’re getting better over time. It’s really difficult to know this for sure unless there’s some type of measurement. When it comes to therapy the most effective measurement is the client themselves. No one has a better sense of the client’s progress than the client.

Continue reading…