“I know we can help you successfully collect outcome data, the trick is learning to use that data to inform and improve care”, a phrase I often repeat during implementation consultations.
That being said, just being able to successfully collect outcome data seems to have become the unofficially minimum standard. Believe me, I get it, just having everyone routinely collect patent self-report measures is difficult enough.
Particularly, if the Team is just following standards and requirements they must meet in order to practice and get paid. Helping your Team embrace the logic behind routinely measuring session feedback from clients is no small feat and for many it is understandable that this is the first and only step they ever take towards a feedback-informed approach. Creating a culture of feedback is hard.
If you have tried to adopt a feedback informed approach, did you find it awkward to make it fit into the accepted documentation requirements of your practice? Would you take a moment now and consider your current practices and related documentation requirements.
Do your current documentation practices and requirements improve outcomes?
The following video with Scott D. Miller illustrates the fundamental shift that is required to create a culture of feedback and provides some helpful documentation resources to support your service delivery transformation.
This video and the survey questions above are both pulled from Module 10 – FIT Skills: Documentation. This is a sample of the FIT eLearning Program we have developed to walk you through the process of using FIT in your clinical setting. Each model has a series of videos, interspersed with awareness profile questions. Awareness profile questions (like the survey question above) are designed to help you further engage with the lesson content. Plus, there is a quiz at the end of each module, to make sure you master each section before you move on.
If you have tried, or are thinking of trying to move beyond just collecting outcome data have a look at our training program. This ICCE accredited, basic training in Feedback-Informed Treatment program includes 12 documented online training hours on psychotherapy (2 hours), outcome measurement (8 hours), performance improvement (2 hours).
To Learn more: //www.myoutcomes.com/fit-elearning