Email PCOMS – An innovative way to capture client feedback
Based upon the valuable suggestions and feedback from our clients, MyOutcomes introduced remote client access in its May 2014 release. For remote access to the ORS (such as when therapy is conducted via phone) the provider can now give their clients access to the ORS and SRS by clicking the Give Access link, which is found on the same row as the client's ID, under the Action column on the Provider's Home Page. By clicking on this link, the Provider instantly creates a user ID and password that they can then give the client. The client then has access to the ORS and SRS for up to 24 hours. Since January of 2015, clients have also have the option of downloading MyOutcomes Mobile (free) from iTunes or Google Play, and have been able to record their responses directly into their phone or tablet.
For Version 13 (due to be released this May 23, 2015) we have come up with even more innovative ways to capture client feedback. With â€œEmail PCOMSâ€, we are introducing a way for you to send an email directly to your client with their password and login options. When they receive the email they can log in to MyOutcomesapp.com from their computer, laptop or tablet (using Internet Explorer 8, 9, or 10, FireFox (latest version), Google Chrome (latest version), Safari (latest version), iPad or Android). The client simply clicks the link in the email, enters their user ID and temporary password and is taken to the first screen to register their responses.
For the provider, all that is required of them is to enter the client's email address, which can then be saved in the system for the next time, or it can be entered manually each time for security reasons.
With all of the client administration options now available, online administration of the ORS/CORS and SRS/CSRS for multiple clients in therapy has become feasible. As well, there is finally a way for the Group Session Rating Scale to be entered by everyone simultaneously for instant feedback and more responsive adjustments to group issues. For a demonstration of how easy it is to use the ORS and GSRS in group work watch this short video
For more information on MyOutcomes and to schedule a free demo, please click here