Dr. Scott Miller – Achieving Clinical Excellence

ExcellenceDr. Scott Miller is the founder of the International Center for Clinical Excellence, an international consortium of clinicians, researchers, and educators dedicated to promoting excellence in behavioral health services. His humorous, engaging presentation style and command of the research literature consistently inspires practitioners, administrators, and policymakers. In this video, recorded at the Psychotherapy Networker Symposium, Dr. Scott Miller talks about current levels of effectiveness among therapists and how treatment helps the average individual.

MyOutcomes has been scientifically proven to assist clinicians in achieving clinical excellence by providing improved outcomes and increased efficiency in the form of administering, scoring, and interpreting the Outcome Rating Scale and Session Rating Scale. It has been utilized in a number of therapeutic environments, including private practices, out-patient facilities, hospitals, and branches of the military. Click on “continue reading” to access the video.

Continue reading…

Is your Agency secure against Digital Threats?

Internet Security

A growing number of agencies are utilizing the Internet to seek and store health and medical information. Electronic health records are becoming standard for their ease of use, speed of access, and lower costs.

But with the systematic collection of a patient’s medical history, personal stats, and billing information, it’s no wonder patients are feeling apprehensive about where their information is being stored. Because as the Internet evolves and becomes more expansive, hacking schemes are becoming increasingly sophisticated as well.

Each year brings a host of new digital threats and malicious attacks that compromise agencies and individuals alike. For an agency to use a digital format such as an EHR, which contains valuable medical information, accounts, and passwords, an attack can have major implications. That’s why being conscious about Internet security and taking all possible precautionary measures to avoid being susceptible to attacks should be an integral part of your agency’s operation.

So how can your agency protect itself from digital threats?

Continue reading…

iPad Solves “The Clipboard Quandary”

use ipad MyOutcomesThe clipboard is one of the most familiar, if old-fashioned, of health-care accessories. But with the current push to abandon paper processes in favour of more streamlined electronic solutions, they’re an obvious target for high-tech replacements.

Ninety-eight percent of health-care professionals now use mobile devices to support personal and professional workflow, according to a recent survey by the Spyglass Consulting Group. Among them are behavioral health professionals who are opting to replace their clipboards with mobile computing devices like the Apple iPad® in an effort to increase efficiency and reduce the headaches associated with paper-and pencil-based data collection methods.

MyOutcomes is Cloud-Based HIPPA-Compliant

MyOutcomes HIPAA-compliant system is cloud-based, meaning that the data that is collected does not live on the iPad. Every time a client clicks “Submit,” all aggregate data is automatically de-identified to protect private health information and sent to an electronic health record or housed in a data center with SAS-70 Type II Certification.

If you’ve been struggling to implement the PCOMS approach using paper and pencil, you’ll find usage increases dramatically if you can make tablets available for therapists and clients. Transferring data from paper creates work for therapists, while having clients use the therapist’s own computer gives rise to boundary issues and technological apprehension. A touchscreen is easy for clients to use and autoscoring and reporting will appeal to clinicians interested in tracking progress and receiving feedback.

MyOutcomes comes in multiple computer, smartphone, and iPad administration options, enabling each client to use whatever method works best for them. To see MyOutcomes in action, watch our three-minute demo video.


The Art and Science of Becoming a Better Therapist: A Webinar by Dr. Barry Duncan

Barry Duncan

The Art and Science of

Becoming a Better Therapist

A Webinar by

Dr. Barry Duncan

MyOutcomes recently hosted a webinar where Dr. Duncan shared clear and compelling advice on how to:

  • identify clients at risk for drop out
  • deal with clients who do not seem to improve over time
  • monitor client progress easily and efficiently

“The first and foremost way to become a better therapist is to add feedback to your work — period. Collecting systematic feedback improves outcomes more than anything since the beginning of psychotherapy.” Dr. Barry Duncan.

Ask yourself:

Do you want to significantly improve your outcome and retention rate?

 Then fill out the form below to access this valuable free resource.

Announcing MyOutcomes Version 10.0

Following the credo that ‘feedback improves performance’, Health-Factors launches the new and enhanced MyOutcomes Version 10.0

KELOWNA, B.C., CANADA (March 31, 2012) – Therapists and their clients can now benefit from the most advanced tool ever created for measuring progress in therapy and the client’s impression of the treatment process with the release of MyOutcomes version 10.0.

This latest version of the clinically proven, Web-based therapist tool features advanced reporting, translated versions of the Outcome Rating Scale (ORS) and Session Rating Scales (SRS), and improved security and data export capabilities. A complete guide to version 10.0 (including exclusive bonus offers) can be downloaded for free by visiting www.myoutcomes.com.

“As an organization, we know firsthand how feedback improves performance,” says Cindy Hansen, Research and Development Director, pointing to independent studies that show the use of feedback tools such as MyOutcomes help improve the effectiveness of therapy by as much as 200 percent. Continue reading…

Feedback-Informed Treatment: A New Meta-Analysis

Feedback Informed Treatment Meta AnalysisScott Miller had an excellent article on his Top Performance Blog where he discusses the meta-analysis completed by Michael Lambert and Kenichi Shimokawa on Feedback-Informed Treatment (FIT) which will appear in the second edition of his book, Psychotherapy Relationships that Work (Oxford University Press).

He points out these important results: In reviewing studies specific to the ORS and SRS, the authors conclude, “the results indicated that those in the feedback group ha[ve] 3.5 times higher odds of experiencing reliable change while having less than half the odds of experiencing deterioration.”  Additionally, Lambert and Shimokawa report few if any meaningful differences between therapies informed by the ORS and SRS and those using the well-established and widely used Outcome Questionnaire (OQ).   Finally, and importantly, the authors note that in “busy practices…the brevity of the [ORS and SRS]…expedite and ease practical difficulties” thereby decreasing barriers to implementation.

Continue reading…