In this day and age when treatment variability, therapist variability and dropouts have been major causes of concern, the solution is to measure outcomes and gauge the effectiveness of therapy on a session by session basis so that timely corrective measures can be taken. Measuring outcomes has another direct benefit. With funding being essential for the growth of agencies, outcomes measurement also enables the calculation of return on investment (ROI) and proof of value (POV) that are important business terms for funders.
The Partners for Change Outcome Management System or PCOMS can help by proving the value of services and improving outcomes. But what is PCOMS?
PCOMS is an evidence based practice that is also include in SAMHSA's National Registry of Evidence-based Programs and Practices (NREPP). It enhances the treatment by incorporating the most robust predictors of therapeutic success, like the client's view of his own rate of improvement as measured by the Outcome Rating Scale (ORS) and the degree of client-therapist alliance as measured by the Session Rating Scale (SRS), into an outcome management system that partners with clients while taking into consideration the daily pressures of front-line clinicians and behavioural health practitioners. Due to its focus being on clients, PCOMS allows agencies to be evidence based across programs and clients while providing a way to not only report outcomes, but also improve them.
MyOutcomes takes this science to the clinician's practice by means of its web-based tool. This tool not only enables the clinician and the client to enter the data quickly and easily but also charts the client's progress enabling the clinician to assess his / her development and take suitable measures. This has been demonstrated to help increase client satisfaction, reduce drop-outs and increase the overall efficiency of therapy.
In this brief video clip, Dr. Barry Duncan re-iterates this and how PCOMS and MyOutcomes, with its practical implementation, provide the solution for agencies.