ORS (Outcome Rating Scale)

Struggling to administer the ORS and SRS in remote sessions?

I do not know of any other time in modern history where the need for access to mental health care in the world has been greater and, with the constraints of mitigation, harder to access. It’s no wonder this year’s World Mental Health Day campaign is Move for mental health: let’s invest.

In the announcement, Dr Tedros Adhanom Ghebreyesus, Director-General of the World Health Organization said, “We are already seeing the consequences of the COVID-19 pandemic on people’s mental well-being, and this is just the beginning. Unless we make serious commitments to scale up investment in mental health right now, the health, social and economic consequences will be far-reaching.”

For myself and the Team at MyOutcomes, the early months were very busy helping agencies and private practice therapists adjust to Social Distancing and Telehealth service delivery models.  We are all still adjusting and many Feedback-Informed Practitioners are still trying to use paper and pencil to receive client Outcome and Session Ratings.  Yes, it saves money, but it’s awkward and unfortunately many are reporting giving up on this important client engagement and quality improvement initiative. We understand that an annual subscription of $228.00 may not feel like a worthwhile investment, but if Therapists could only try out MyOutcomes with some of their clients they would find it is money well spent.

Plus, to help overcome the cost barrier that stops some professionals offering their clients access to the gold standard Outcome and Session Rating tool, I am pleased to announce that we are reducing the price of our online subscription from $228.00 to $199.00. That’s less than $20.00 a month, well worth it if it helps more clients help, more often.

I challenge all Behavioural and Mental Health professions to try it out for free for 2 months, no hidden fees, no strings. This is my Move for Mental Health: Let’s Invest Challenge! 

If you accept this challenge, we will also give you a one-on-one consult with Dr Karl Peuser on how to best utilize MyOutcomes 120 PCOMS assessment options and hundreds (lost count) of outcome and session reporting features.  Plus, a coaching session with a seasoned Feedback-Informed Treatment trainer (that’s me) for FREE. That’s our investment in you!

Curious? here are two new brief videos we just published. They can be sent to new clients to explain how to login to one of our secure web applications (US, CAN, INT) or download MyOutcomes App from Google Play or the App Store . The app offers a user interface in 8 different languages. MyOutcomes is used in 27 countries around the world to routinely monitor and improve therapy outcomes and treatment effectiveness.  It is normed for all ages, and with 20 language translations it works with diverse populations resulting in more meaningful reporting of treatment efficacy.

Are you ready to take me up on my Move for Mental Health: Lets Invest Challenge?

Visit MyOutcomes.com and request a Free Trial or if you want to take up this challenge for your Team you may want to Request a Quote first to find out about addition cost savings and implementation support available during your pilot.

The Mobile Approach to ORS/SRS Rescoring



It is inevitable that at least one of your clients will want to, at least one time, revise their ORS (Outcome Rating Scale) and/or SRS (Session Rating Scale) score. The mechanisms for doing this in the web application are probably familiar to most folk. What you may not be aware of is that there two mechanisms available in the Mobile App itself for revising scores. Using either of these mechanisms can help you avoid the need to log into your web account via the MO Web icon at the bottom of the Mobile app page.

The first mechanism available to your clients is also the simplest. After completing either the ORS or the SRS, the client will have a page to review their choice for positioning of each item slider. If they want to change, they can backspace and readjust the sliders for each item. If they agree with the positions, they can commit their selection, and they will see the graph/summary. This opportunity to change the values prior to committing is available whether they are using your device (logged into your account) or if they log into their own devices, using the login credentials that you have provided to them.

The second mechanism is only available when you, the provider, are logged into the Mobile app. After the initial ORS (first session) has been completed, the icon with the curved arrow will become available…just as what happens in the web app. The appearance of this icon indicates that, other than that initial ORS survey, you now have available the option to delete the previous ‘session.' In other words, if your client decides during their session, or some later time, that they want to change their ORS, they will be able to do so if you delete that session. Deleting the session means that your client will then be able to redo the ORS. If they haven't completed the SRS at the time that the issue of changing the ORS arises, you can access the Skip SRS function by clicking on the curved arrow icon. Once the app shows that the next ORS session is available, click the curved arrow icon and then select delete previous session. Both the SRS (skipped or otherwise) and the ORS that your client wants to be changed will be removed. They can then complete the ORS for the original session as they wish and then complete the SRS.

If you have any functionality questions, please don't hesitate in contacting our customer support team. Our goal is to provide unparalleled service.

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How do I Engage in Psychotherapy Online?

Therapeutic Practice

Living in this constantly evolving world requires adaptation in digital technology for efficiency.

Using paper and pencil are long gone- they take enormous amount of time as opposed to working on a computer, tablet, or mobile phone. Keeping and utilizing piles of paper are now unnecessary and inefficient, as technology allows you to keep all your data and information in digital form. Essentially, as therapists, you can now review, search, and organize notes on therapeutic sessions electronically.

Paper and pencil allow you to keep track of an individual client case, but could only be efficient when used on one on one therapeutic session, whereas with digital form, you are able to track multiple client records and documentations online.

As therapists, consider the convenience of being able to access client cases digitally at any time, anywhere.

MyOutcomes is a highly effective tool to conveniently utilize in Psychotherapy online as it provides both clients and therapists the advantage of accessing electronic records through digital management system for feedback informed treatment and to track therapeutic progress.

Below are practical recommendations as to engaging in therapeutic practice online through MyOutcomes:


MyOutcomes system is a secure outcome management system that contains some of the same functions and security as an electronic health record. There are safety measures and protection built on the MyOutcomes system. Only clients or providers can login to the MyOutcomes App by providing identification and verification requirements to all the MyOutcomes system users. Clients can login by contacting their therapist/counselor for User ID and Password. Clinicians and Therapists without a MyOutcomes account can contact MyOutcomes to receive 2 months free access. To redeem the offer, please visit https://www.myoutcomes.com/free-trial-for-creating-an-evaluation-account/.


MyOutcomes provides clients and therapists the privilege and opportunity to participate in online psychotherapy by accessing materials through MyOutcomes® Mobile https://www.myoutcomes.com/myoutcomes-mobile/ available on a smartphone or tablet. MyOutcomes Mobile is available for free download on iTunes and Google Play. MyOutcomes Mobile has offline administration available, meaning the Outcome Rating Scale (ORS) and the Session Rating Scale (SRS) can be completed on a smartphone or tablet offline and users can see still the raw sub scale and total scores for immediate integration into the session.


Clients can also receive an individual login to MyOutcomes® to enter their ORS and SRS feedback results directly into MyOutcomes. Therapists can administer the ORS and SRS and see results in real time for easy integration into the therapeutic session. Through the Provider Dashboard Therapists, they can also track client cases, and analyze clients' scores to determine whether clients are on or off-track in meeting their therapeutic goals. Therapists can also add notes from the therapeutic sessions to the client status report graph to add context to session scores.

Through MyOutcomes, engaging in Psychotherapy online becomes feasible and achievable.

If any questions/comments arise, please contact us at https://www.myoutcomes.com/contact-myoutcomes/.

We look forward to serving you!