What is a Feedback-Informed Practitioner?


A Feedback-Informed Practitioner is a dedicated professional who uses standardized scales to routinely measure treatment progress and monitor the therapeutic alliance to inform and improve care.

The scientific body of evidence in support of this process has lead to professional and regulatory bodies adopting this as a “standard” of care (American Psychological Association Presidential Task Force on Evidence-based Practice, 2006; Association of State and Provincial Psychology Boards, 2019; Joint Commission, 2018; Tasca et al., 2019). However, mixed results have also been reported and what is emerging is an understanding that it takes more than just measuring and monitoring for Feedback-Informed Treatment to be effective.

Here is what we have learned so far about the differences between an effective Feedback-Informed Practitioner and one that just faithfully collects data.

  • They are open to feedback and help clients achieve clinically significant change faster.
  • They know how to create an environment in which clients feel empowered to provide critical feedback in the form of lower alliance scores early on in care.
  • They spend way more time consulting outcome and alliance data.

Scott Miller and his colleagues, Mark Hubble and Daryl Chow, have written extensively on this topic in the recently released book Better Results: Using Deliberate Practice to Improve Therapeutic Effectiveness

I just listened to a Podcast hosted by Clearly Clinical entitled, Psychotherapy’s Fatal Flaw And How to Fix It, this free podcast is an interview with Scott and Daryl that offers CE credit recognized by the APA, NBCC, NAADAC, CCAPP, and CAMFT. In it, they talk about the latest research on how Feedback-Informed Practitioners improve their individual effectiveness and gives a good preview of what you will learn from the Better Results book.

Plus, if you listen to the free Podcast MyOutcomes and Clearly Clinical are offering a free giveaway. All you have to do is post a comment on Scott’s Blog as well as the Clearly Clinical blog

One lucky listener will receive free enrollment in a 12-CE Credit Feedback-Informed Treatment eLearning course with Scott Miller (a $179.00 value).

A second will win an entire year of unlimited CE course access from Clearly Clinical (a $60.00 value)!

Winners will be announced on Friday, March 6th on the Clearly Clinical blog.